We provide 24 hour crisis coverage. This is a short-term service which aims to assist adults and youth who are in a crisis as defined as, suicidal, homicidal, and/or psychotic. The Crisis Responder will screen all crisis calls to assess the severity of the problem. If the Crisis Responder identifies the problem as severe, the Crisis Responder will contact the Licensed Mental Health Therapist on call to request a crisis assessment be conducted.
The Licensed Mental Health Therapist may at times request the Crisis Responder be available to accompany him/her to the face-to-face evaluation. The program is designed to prevent hospitalizations and Emergency Protective Custody by wrapping appropriate services around the consumer to allow them the opportunity to remain in the community. Therefore, it is the Crisis Respondent's responsibility to help access appropriate services to assist the consumer which may include, but not be limited to, local Law Enforcement, therapists, medical facilities, domestic violence shelters, substance abuse treatment, food banks, etc. We follow the consumers up to 90 days when they transition to long term services.