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Careers

Passion. That’s the common attribute of those that work for our organization.

We're Growing in Siouxland! Huge Need for Services in our area! Heartland Counseling Services, Inc. is HIRING! Great benefits! Vacation, Sick, Personal, Mental Health Days, 3% Retirement Match, Flexible Schedule!

We are dedicated to helping the people who utilize our services. If you’re ready to make a difference, browse our openings or upload your resume and tell us your interests. We’ll consider you for future opportunities.

Heartland Counseling Services is an equal opportunity/affirmative action employer.

 

Positions Available

  • Office Clerk II - 3 day weekend!

    TITLE: OFFICE CLERK II

    HOURS: Monday-Thursday, 10:15am-8:15pm (FRIDAYS & WEEKENDS OFF!!)

    MAIN FUNCTION: processes and maintains varied records and written materials through the use of established clerical procedures (such as scanning, data entry, sorting/filing correspondence and documents), and operates office machines, personal computers, peripheral equipment, and associated software, pertinent to the purposes of an office, program, or administration operations; performs related work as assigned.

    DUTIES AND RESPONSIBILITIES:
    • Responsible for a variety basic office/clerical support activities such as filing, typing, answering, and directing phone calls, taking messages, scanning, and copying material.
    • This position receives frequent supervisory directions and follow detailed/specific instructions per assignment.
    • It would be expected to apply the practices, methods, terminology, and operate equipment associated with processing records/written material and providing documents or information to other employees.
    • Focused primarily on a specialized support function such as typing, word processing, data entry, secretarial, or customer service duties.
    • Assigned more routine and repetitive assignments subject to established work processes, methods, and guidelines in various general support functions such as filing/maintaining databases/archives, miscellaneous typing, copying, collating/sorting/distributing other materials.
    • The level of decision-making is controlled by well-defined procedures, policies, and protocols with few options from which to select.
    • Obtain pre-authorization of insurance and managed care companies for behavioral sessions.
    • Set appointments for clinicians on the InSync system.

    KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
    • Knowledge of: established methods of filing and record keeping; the purpose and activities of the employing agency and work unit; the practices, procedures, and guidelines pertinent to the agency's office/clerical support functions.
    • Ability to: communicate in person, and by telephone, computer, email, and correspondence with co-workers, other agency employees, consumers, and visitors to exchange information.
    • Read or comprehend and apply instructions; file, cross-reference, and retrieve records and other documents using established filing systems; sort material into prescribed categories.
    • Learn and explain agency office/clerical support practices and operations to others.
    • Apply established office/clerical support procedures and standards; determine the reasons for inaccuracies or incompleteness in office documents or records in accordance with established guidelines.

    This position is supervised by the Clinical Director.

    MINIMUM QUALIFICATIONS:
    High School diploma. Experience in performing office/clerical support activities. Or Coursework or training in office/clerical support procedures or records management techniques. Bi-lingual a plus.

    Salary Range: $30k - $34k plus benefits

    Send resume and cover letter to:
    Shannon Arens, Human Resources Director
    shannon@heartlandcounselingservices.com

  • School Based Mental Health Practitioner - West Point, NE

    MAIN FUNCTION: The School Based/Outpatient Mental Health Practitioner provides mental health and/or substance abuse services, education, consultation, and prevention to clients/students at schools, including crisis intervention.

    PRIMARY SCHOOL LOCATIONS: West Point, NE schools

    DUTIES AND RESPONSIBILITIES:
    • Provides direct mental health and/or substance abuse services that include, but not limited to, intake assessment, individual, family, group counseling, crisis intervention, and prevention
    • Completes treatment plans, treatment plan updates, psychotherapy notes, and all other documentation as needed
    • Attends regularly scheduled staff meetings, clinical meetings, IEP meetings, and other as needed
    • Participates in collection of mental health/substance abuse information and student outcomes data to be used for monitoring the overall performance and effectiveness of services provided
    • Determines the family and community resources available for treatment and/or placement and makes appropriate arrangements
    • Provides crisis intervention and assessment/evaluation, including after hours and on weekends
    • Provide follow up and implementation of re-integration plans for students who are returning to school from hospitalizations and or facility stays
    • Be familiar with disciplinary guidelines and at-risk student characteristics/needs, collaborating agency referral guidelines, as well as be familiar with special education regulatory requirements and assistance with process as appropriate
    • Foster effective communication with students, parents, and other staff members
    • Provide home interventions/visits on a regular basis or as clinically necessary and solicits parents/guardian involvement in program planning and treatment services
    • Assists family to locate and appropriately use community resources, agencies, organizations and team members to coordinate services and monitor progress toward treatment goals
    • May be required to work an altered schedule and provide clinical services in evenings and weekends
    • Other duties as assigned

    This position has no supervisory duties.

    REQUIREMENTS:
    Travel is required, maintain car insurance, and driver’s license
    Maintain confidentiality and maintain ethics as dictated by profession
    Skill in oral and written communication
    Willing to be a team member with all staff

    TRAINING & EXPERIENCE:
    Master’s degree in social work, counseling, or human services related field. Must have at least two year’s experience. Must possess or be eligible to obtain a Nebraska license of LMHP, LCSW, LIMHP, LICSW

    SALARY RANGE: $45,000-$55,000 DOE
    HOURS: 40 hours a week

    Send resume and cover letter to:
    Shannon Arens, Human Resources Director
    shannon@heartlandcounselingservices.com

  • School Based Mental Health Practitioner - O'Neill, NE

    MAIN FUNCTION: The School Based/Outpatient Mental Health Practitioner provides mental health and/or substance abuse services, education, consultation, and prevention to clients/students at schools, including crisis intervention.

    PRIMARY SCHOOL LOCATIONS: O'Neill, NE schools

    DUTIES AND RESPONSIBILITIES:
    • Provides direct mental health and/or substance abuse services that include, but not limited to, intake assessment, individual, family, group counseling, crisis intervention, and prevention
    • Completes treatment plans, treatment plan updates, psychotherapy notes, and all other documentation as needed
    • Attends regularly scheduled staff meetings, clinical meetings, IEP meetings, and other as needed
    • Participates in collection of mental health/substance abuse information and student outcomes data to be used for monitoring the overall performance and effectiveness of services provided
    • Determines the family and community resources available for treatment and/or placement and makes appropriate arrangements
    • Provides crisis intervention and assessment/evaluation, including after hours and on weekends
    • Provide follow up and implementation of re-integration plans for students who are returning to school from hospitalizations and or facility stays
    • Be familiar with disciplinary guidelines and at-risk student characteristics/needs, collaborating agency referral guidelines, as well as be familiar with special education regulatory requirements and assistance with process as appropriate
    • Foster effective communication with students, parents, and other staff members
    • Provide home interventions/visits on a regular basis or as clinically necessary and solicits parents/guardian involvement in program planning and treatment services
    • Assists family to locate and appropriately use community resources, agencies, organizations and team members to coordinate services and monitor progress toward treatment goals
    • May be required to work an altered schedule and provide clinical services in evenings and weekends
    • Other duties as assigned

    This position has no supervisory duties.

    REQUIREMENTS:
    Travel is required, maintain car insurance, and driver’s license
    Maintain confidentiality and maintain ethics as dictated by profession
    Skill in oral and written communication
    Willing to be a team member with all staff

    TRAINING & EXPERIENCE:
    Master’s degree in social work, counseling, or human services related field. Must have at least two year’s experience. Must possess or be eligible to obtain a Nebraska license of LMHP, LCSW, LIMHP, LICSW

    SALARY RANGE: $45,000-$55,000 DOE
    HOURS: 40 hours a week

    Send resume and cover letter to:
    Shannon Arens, Human Resources Director
    shannon@heartlandcounselingservices.com

  • Crisis Responder - South Sioux City location

    POSITION FUNCTION:
    The Crisis Responder is responsible for providing 24-hour crisis coverage. This is a short-term service which aims to assist adults who are in a crisis, i.e. suicidal. The Crisis Responder will screen all crisis calls to assess the severity of the problem. If the Crisis Responder identifies the problem as severe, the Crisis Responder will contact the Licensed Mental Health Therapist on call to request a crisis assessment be conducted. The Licensed Mental Health Therapist may at times request the Crisis Responder be available to accompany him/her to the face-to-face evaluation. The program is designed to prevent hospitalizations and Emergency Protective Custody by wrapping appropriate services around the consumer to allow them the opportunity to remain in the community. Therefore, it is the Crisis Responder’s responsibility to help access appropriate services to assist the consumer which may include, but not be limited to, local Law Enforcement, therapists, medical facilities, domestic violence shelters, substance abuse treatment, food banks, etc. The Crisis Responder will be visible in the community and promote the Crisis Response Program as well as other programs of Heartland Counseling Services, Inc. throughout the counties served by Heartland Counseling Services, Inc.

    DUTIES & RESPONSIBILITIES:
    The Crisis Responder shall provide services as directed including, but not limited to:
    • Collection of data on all crisis calls to Heartland Counseling Services, Inc.
    • Assist in providing service referrals
    • Assist in developing formal and informal support systems
    • Review the assessment administered during the crisis
    • Provide crisis support and intervention services; Provide education
    • Complete appropriate paperwork in accordance with agency policy and procedures
    • Assist with Quality Assurance, Adhere to agency policy on confidentiality
    • Maintain a positive and ethical working relationship, Have the ability to communicate effectively in oral and written form
    • Have the ability to work with groups, organizations, and agencies
    • Provide professionals and the lay population with resources and opportunities for education about mental
    illness and other risk behaviors
    • Partner and participate in community emergency planning meetings and tabletop exercises (i.e. collaboration with the district health department and emergency management agencies to better prepare for and identify special needs and supports in all phases of an emergency) as assigned.
    • Be a team member with all staff; Attend staff and supervisory meetings as scheduled
    • Provide afterhours coverage (evening and weekend hours)
    • Other duties as assigned

    This position is supervised by the Community Based Services Administrator.

    TRAINING & EXPERIENCE GUIDELINES:
    Minimum staff qualifications are: a bachelor’s degree or post high school course work in psychology, social work, sociology, and/or other related fields; or two years of experience in the delivery of mental health services with preference of working with persons with severe and persistent mental illness or addictions. An individual with extensive experience in this field is preferred due to the level of need of the referrals to the program.

    SALARY RANGE: $38,000 - $43,000 DOE + benefits

    Send resume and cover letter to:
    Shannon Arens, Human Resources Director
    shannon@heartlandcounselingservices.com

  • Crisis Responder - Ainsworth/Valentine area

    POSITION FUNCTION:
    The Crisis Responder is responsible for providing 24-hour crisis coverage. This is a short-term service which aims to assist adults who are in a crisis, i.e. suicidal. The Crisis Responder will screen all crisis calls to assess the severity of the problem. If the Crisis Responder identifies the problem as severe, the Crisis Responder will contact the Licensed Mental Health Therapist on call to request a crisis assessment be conducted. The Licensed Mental Health Therapist may at times request the Crisis Responder be available to accompany him/her to the face-to-face evaluation. The program is designed to prevent hospitalizations and Emergency Protective Custody by wrapping appropriate services around the consumer to allow them the opportunity to remain in the community. Therefore, it is the Crisis Responder’s responsibility to help access appropriate services to assist the consumer which may include, but not be limited to, local Law Enforcement, therapists, medical facilities, domestic violence shelters, substance abuse treatment, food banks, etc. The Crisis Responder will be visible in the community and promote the Crisis Response Program as well as other programs of Heartland Counseling Services, Inc. throughout the counties served by Heartland Counseling Services, Inc.

    DUTIES & RESPONSIBILITIES:
    The Crisis Responder shall provide services as directed including, but not limited to:
    • Collection of data on all crisis calls to Heartland Counseling Services, Inc.
    • Assist in providing service referrals
    • Assist in developing formal and informal support systems
    • Review the assessment administered during the crisis
    • Provide crisis support and intervention services; Provide education
    • Complete appropriate paperwork in accordance with agency policy and procedures
    • Assist with Quality Assurance, Adhere to agency policy on confidentiality
    • Maintain a positive and ethical working relationship, Have the ability to communicate effectively in oral and written form
    • Have the ability to work with groups, organizations, and agencies
    • Provide professionals and the lay population with resources and opportunities for education about mental
    illness and other risk behaviors
    • Partner and participate in community emergency planning meetings and tabletop exercises (i.e. collaboration with the district health department and emergency management agencies to better prepare for and identify special needs and supports in all phases of an emergency) as assigned.
    • Be a team member with all staff; Attend staff and supervisory meetings as scheduled
    • Provide afterhours coverage (evening and weekend hours)
    • Other duties as assigned

    This position is supervised by the Community Based Services Administrator.

    TRAINING & EXPERIENCE GUIDELINES:
    Minimum staff qualifications are: a bachelor’s degree or post high school course work in psychology, social work, sociology, and/or other related fields; or two years of experience in the delivery of mental health services with preference of working with persons with severe and persistent mental illness or addictions. An individual with extensive experience in this field is preferred due to the level of need of the referrals to the program.

    SALARY RANGE: $38,000 - $43,000 DOE + benefits

    Send resume and cover letter to:
    Shannon Arens, Human Resources Director
    shannon@heartlandcounselingservices.com

  • Community Support Provider

    MAIN FUNCTION:
    The Community Support Program for Mental Health is for person’s disabled by severe and persistent mental illness. The Community Support Program for Substance Abuse is for persons whose primary diagnosis is substance dependent as defined by the DSM IV. These services are designed to provide direct face to face contact with consumers to develop skills necessary to live as independent a life in the community as the consumer is able. Services will be provided in the consumer’s home or other supportive environment as appropriate.

    DUTIES & RESPONSIBILITIES:
    The Community Support Provider shall provide community support services as directed including but not limited to:
    1) Ensures the completion of a comprehensive assessment for each consumer to identify
    needed supports including but not limited to: rehabilitation services; employment services; housing services; education services; substance abuse services; medical and dental services; housing services and other activities to help recovery.
    2) Provides medication management services i.e. working with psychiatrists/family doctors
    with medication issues; assisting with applications for indigent medication programs or finding sources for medication samples if financially necessary; medication education; etc.
    3) When serving a consumer in community support for substance abuse, the Community Support Provider actively teaches skill building and concepts necessary to continue toward recovery.
    4) Is responsible for the development of an individualized treatment plan that encompasses the active support/rehabilitative interventions identified in the comprehensive assessment to facilitate active recovery.
    5) Actively teaches skill building concepts necessary to continue toward recovery.
    6) Is responsible for leading a team to develop strategies to actively engage the consumer in necessary behavioral health treatment, psychiatric rehabilitative services, and other necessary services/supports.
    7) Provides linkages, referrals, and coordination of necessary services and supports as identified in the individual treatment plan.
    8) Provides contact as needed with other service provider(s), family members, and/or other significant people in the consumer’s life to facilitate the communication necessary to support the consumer in community living.
    9) Provides support and intervention to the consumer in times of crisis and if hospitalization becomes necessary, facilitates in cooperation with the inpatient provider, the consumer’s transition back into the community with appropriate revision of the individual treatment plan.
    10) The Community Support Provider establishes hours of service delivery that ensures program staff are accessible and responsive to the needs of the consumer. Scheduled services may include evening and weekend hours.

    In addition to the “job specific” duties, the Community Support Worker shall:
    Complete appropriate paperwork in accordance with agency policy and procedures
    Assist with Quality Assurance
    Adhere to agency policy on confidentiality
    Maintain a positive and ethical working relationship
    Have the ability to communicate effectively in oral and written form
    Have the ability to work with groups, organizations, and agencies
    Be a team member with all staff
    Attend staff and supervisory meetings as scheduled
    Provide after-hours coverage
    Other duties as assigned

    TRAINING & EXPERIENCE GUIDELINES:
    Minimum staff qualifications are: post high school course work in psychology, social work, sociology, nursing, and/or other related fields plus two years of experience in the delivery of community mental health services or other related human service programs may be approved. A community support provider must have the ability to identify substance abuse issues plus demonstrated skills and competencies to work with mental illness and/or dual diagnosis, as determined by the program.

    NOTE: This is a Tuesday - Saturday position.

    SALARY RANGE: $38,000 - $43,000 DOE + benefits

    Send resume and cover letter to:
    Shannon Arens, Human Resources Director
    shannon@heartlandcounselingservices.com

Our Contributors

  • Grant Received
    Grant Received
  • Grant Received
    Grant Received
  • Grant Received
    Grant Received
  • Grant Received
    Grant Received

    Community Support Donation $2500

  • Grant Received
    Grant Received

    Community Support Grant $2500

  • Mass Mutual
    Mass Mutual
  • Tyson
    Tyson

    Grant

  • Union Pacific Railroad Foundation
  • Sioux City Noon Lions Club
    Sioux City Noon Lions Club