Skip to main content

Careers

Passion. That’s the common attribute of those that work for our organization.

We're Growing in Siouxland! Huge Need for Services in our area! Heartland Counseling Services, Inc. is HIRING! Great benefits! Vacation, Sick, Personal, Mental Health Days, 3% Retirement Match, Flexible Schedule!

We are dedicated to helping the people who utilize our services. If you’re ready to make a difference, browse our openings or upload your resume and tell us your interests. We’ll consider you for future opportunities.

Heartland Counseling Services is an equal opportunity/affirmative action employer.

Easily apply for any position at: https://heartlandcounseling.bamboohr.com/careers

 

 
 
 

Positions Available

  • Here's your opportunity to work from home for an amazing company!!
    TITLE: BILLING CLERK

    HOURS: Full-time position working from home 40 hours per week.

    MAIN FUNCTION: The Billing Clerk is responsible for managing the full scope of Medicaid, Medicare, Commercial Insurances, Sliding Scale and client billing, as well as all provider credentialing.

    DUTIES AND RESPONSIBILITIES:
    Daily data entry of all client claims, including paper claim filing
    Review and process pdf scans of checks, payment denials, and EOBs
    Creation of HCFA’s to obtain third party reimbursement
    Answers client’s questions regarding billing statements
    Responsible for accounts receivable (billing, write-offs, adjustments, etc.)
    **Apply all EFT insurance payments where the remit goes directly into InSync for easy application of payment. This includes probation voucher payments.
    **Apply paper checks that come in the mail
    **Pay close attention to payment detail such as incorrect payment amounts and incorrect denials.
    **Responsible for secondary insurance claim submission after primary insurance payment has been applied.
    **Working insurance denials and recoups- research any recoups and incorrect denials.
    ** Payment posting for Region claims
    Review and reconcile Weekly Aging Report and clearinghouse
    Obtain and enter IOP Authorization Verification
    Create Log ins for all Insurance Websites to access reconsideration portals
    Maintain Grant Spreadsheets
    Attend insurance company zoom meetings if applicable to role (Medicaid Town Halls, BCBS trainings on new tools on their portals, etc.)
    Credentialing and re-credentialing all providers as needed by insurance companies
    Ensure yearly Medicaid site visits are up to date per state regulations

    This position is supervised by: BILLING SUPERVISOR

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
    Experience with EMR software, Excel, and medical billing/coding a plus!
    Good communication skills, both written and oral
    Good social skills, personable
    Maintain confidentiality of all client information
    Ability to readily move from one task to another with an equal ability to stay at one task for long periods when necessary
    Ability to follow directions, make decisions
    Ability to build and maintain rapport with other staff
    Ability to work independently
    Knowledge or willingness to learn various software programs
    Must comply with all Heartland Counseling Services, Inc. rules and regulations, policies and procedures, including those regarding conduct and confidentiality
    Assists with other office duties as assigned
    Strong attention to detail with regard to data entry

    TRAINING AND EXPERIENCE GUIDELINES:
    Associates Degree in billing and coding
    Medicaid credentialing a plus

    SALARY: $18.75-$21.15/hr DOE plus benefits

    BENEFITS:
    2-3 weeks paid vacation per year.
    12 paid sick days per year.
    2 paid personal days per year.
    1 paid mental health day per year.
    9 paid holidays per year.
    3 paid training days per year.
    Bereavement Leave.
    Medical, dental, and vision insurance.
    Paid life insurance policy.
    Medical and dependent care flexible spending accounts.
    Aflac.
    Employee Assistance Program.
    3% matching retirement plan after 2 years of employment.
    Flexible schedule.

    Apply at: https://heartlandcounseling.bamboohr.com/careers

  • TITLE: Full-time Outpatient Therapist position working 40 hours per week at the Heartland Counseling Services South Sioux City, NE clinic. Must work 2 evenings until 8pm. $2,500 Hiring Bonus!

    MAIN FUNCTION:

    The Outpatient Therapist provides mental health and/or substance abuse services to clients of the mental health center, including emergency services. Also, this person provides consultation, education and prevention services to other agencies and individuals.

    DUTIES AND RESPONSIBILITIES:

    Provides individual, family, and group counseling/therapy sessions.
    Determines the family and community resources available for treatment and/or
    placement and makes appropriate arrangements.
    Provides crisis intervention and assessment/evaluation, including after hours and on
    weekends.
    Provides case consultation as needed.
    Provides community education and prevention services, i.e. parenting classes, substance abuse lectures,
    cultural issues, etc.
    Provides public relations as necessary.
    Completes all paperwork in accordance to Agency policies and procedures.
    Attends weekly supervisory and clinical staff meetings.
    Assists in quality assurance.
    Adheres to all agency policy and procedures.
    Adheres to Agency policy on confidentiality.
    Provides after hour coverage as assigned.
    Facilitate outpatient groups as assigned.
    Other duties as assigned.

    REQUIREMENTS:

    To maintain ethics as dictated by profession.
    Knowledge of counseling theory and practice.
    Ability to form therapeutic relationships with clients and cooperative, supportive
    relationships with staff.
    Ability to maintain flexibility and openness to new information.
    Skill in oral and written communication.
    Willing to be a team member with all staff.

    TRAINING & EXPERIENCE:

    Master’s degree in counseling, social work, psychology, or a related field. Must possess or be eligible to obtain a license as a LMHP, LIMHP, LCSW, or LICSW from the Nebraska Department of Health. Prefer a dual license as a substance abuse counselor with a LADC as well.

    BENEFITS:
    2-3 weeks paid vacation per year.
    12 paid sick days per year.
    2 paid personal days per year.
    1 paid mental health day per year.
    9 paid holidays per year.
    3 paid training days per year.
    Bereavement Leave.
    Medical, dental, and vision insurance.
    Paid life insurance policy.
    Medical and dependent care flexible spending accounts.
    Aflac.
    Employee Assistance Program.
    3% matching retirement plan after 2 years of employment.
    Flexible schedule.
    Student loan reimbursement for fully licensed therapists.

    $48,000-$65,000 DOE + benefits and $2,500 hiring bonus

    https://heartlandcounseling.bamboohr.com/careers

  • TITLE: School Youth Peer Support Specialist working full-time, 40 hours per week. This position will work out of their home office with travel to the rural NE Nebraska schools that Heartland serves.

    MAIN FUNCTION:

    The School Youth Peer Support Specialist will be an individual who has had direct experience with mental health services and will utilize those experiences to collaborate with, coach and challenge individuals to view their life situations as an opportunity for growth and change within each individual’s recovery. The School Youth Peer Support Specialist will aid mental health providers and youth to move toward self-advocacy in the attainment of their own, culturally specific life goals.

    DUTIES AND RESPONSIBILITIES:

    • Work closely with rural school-based therapists to coordinate and enroll students in mental health services
    • Meet with parents to complete documentation needed to establish mental health services for students
    • Facilitate small groups each week in the school setting
    • Interact, build rapport, and connect with youth by sharing common experiences, modeling resiliency and recovery
    • Support youth involved with DHHS, the justice system, education system, youth, and family services
    • Assist youth in understanding components of recovery, resiliency, and in applying skills to achieve life goals
    • Provide individualized direct support to youth through empowerment and building confidence, with the overall goal to increase independence
    • Work cooperatively and effectively with individuals/groups from diverse populations
    • Attend youth case meetings (when requested) and other meetings as appropriate/assigned
    • Locate available resources, trainings, or skill-building opportunities that will help and individual young person to achieve his/her goals
    • Serve as a resource for youth served during scheduled appointments or designated drop-in hours
    • Travel is required

    The School Youth Peer Support Specialist is expected to:

    • Participate in all required trainings; expected certification training within one year of hire
    • Communicate promptly and in advance – e.g., notify supervisor of schedule/changes/cannot attend a scheduled meeting
    • Report any concerns that arise when working with youth as specified in mandated reporting training
    • Be able to model and maintain healthy boundaries with youth in order to promote accountability and independence, while consistently offering support

    EDUCATION/QUALIFICATIONS:

    The School Youth Peer Support Specialist will have a minimum of an AA Degree. Other qualifications include: · Identification as having direct experience with mental health and/or substance use services past or present and be able to bring this experience to ensure services, supports, and goals are driven by the youth · State of Nebraska Peer Support Specialist Certification preferred, must become certified within one year of hire. · Pass Criminal and Transportation Background Check, Valid Driver’s License. Bilingual preferred, but not required.

    BENEFITS:
    2-3 weeks paid vacation per year.
    12 paid sick days per year.
    2 paid personal days per year.
    1 paid mental health day per year.
    9 paid holidays per year.
    3 paid training days per year.
    Bereavement Leave.
    Medical, dental, and vision insurance.
    Paid life insurance policy.
    Medical and dependent care flexible spending accounts.
    Aflac.
    Employee Assistance Program.
    3% matching retirement plan after 2 years of employment.
    Flexible schedule.

    $38,000-$43,000 DOE

    apply online at https://heartlandcounseling.bamboohr.com/careers

  • TITLE: Medical Records Clerk

    MAIN FUNCTION:
    The Medical Records Clerk is responsible for a variety of tasks including collecting patient information, issuing medical files, filing medical records, and processing patient admissions and discharge papers.

    DAYS/HOURS: 8am-5pm, Monday-Friday

    DUTIES AND RESPONSIBILITIES:
    • Gathering patient demographic and personal information.
    • Issuing medical files to persons and agencies according to laws and regulations.
    • Helping with departmental audits and investigations.
    • Distributing medical charts to the appropriate persons of the agency.
    • Maintaining quality and accurate records by following agency procedures.
    • Ensuring patient charts, paperwork, and reports are completed in an accurate and timely manner.
    • Ensuring that all medical records are protected and kept confidential.
    • Filing all patients’ medical records and information.
    • Supplying persons of the agency with the appropriate documents and forms.
    • Completing clerical duties, including answering phones, responding to emails, and processing patient admission and discharge records.

    Required Skills/Abilities:
    • In-depth knowledge of medical terminology, processes, and administrative duties.
    • Demonstrate excellent communication, organizational, and interpersonal skills with strong attention to detail.
    • Proficient in information management programs and MS office.
    • Ability to interpret medical records department policies and procedures and to apply them in specific situations.
    • Thorough knowledge of federal and state regulations, laws, and utilization review committee planning, organization, and management.
    • Knowledge of medical staff bylaws, rules, and regulations, and the state peer review statute.
    Education and Experience:
    1. High school graduate or equivalent and an ART (accredited records technician) or RRA (registered records administrator) designation required.
    2. A minimum of 2 years experience in a similar role.
    3. Must meet required continuing education hours of the AMRA and maintain accreditation status (ART or RRA).

    The position is full-time working at Heartland's South Sioux City office. Salary range is $17-$20/hour DOE + benefits.

    BENEFITS:
    8 paid PTO days per year.
    3 paid training days per year.
    Bereavement Leave.
    Medical, dental, and vision insurance.
    Paid life insurance policy.
    Medical and dependent care flexible spending accounts.
    Aflac.
    Employee Assistance Program.
    3% matching retirement plan after 2 years of employment.

    Apply at: https://heartlandcounseling.bamboohr.com/careers

  • MAIN FUNCTION: The School Based/Outpatient Mental Health Practitioner provides mental health and/or substance abuse services, education, consultation, and prevention to clients/students at schools, including crisis intervention.

    PRIMARY SCHOOL LOCATION: South Sioux City Schools

    SCHEDULE: follows the school calendar which includes summers, school vacations, and school holidays off (all while still receiving benefits!)

    DUTIES AND RESPONSIBILITIES:
    • Provides direct mental health and/or substance abuse services that include, but not limited to, intake assessment, individual, family, group counseling, crisis intervention, and prevention
    • Completes treatment plans, treatment plan updates, psychotherapy notes, and all other documentation as needed
    • Attends regularly scheduled staff meetings, clinical meetings, IEP meetings, and other as needed
    • Participates in collection of mental health/substance abuse information and student outcomes data to be used for monitoring the overall performance and effectiveness of services provided
    • Determines the family and community resources available for treatment and/or placement and makes appropriate arrangements
    • Provides crisis intervention and assessment/evaluation, including after hours and on weekends
    • Provide follow up and implementation of re-integration plans for students who are returning to school from hospitalizations and or facility stays
    • Be familiar with disciplinary guidelines and at-risk student characteristics/needs, collaborating agency referral guidelines, as well as be familiar with special education regulatory requirements and assistance with process as appropriate
    • Foster effective communication with students, parents, and other staff members
    • Provide home interventions/visits on a regular basis or as clinically necessary and solicits parents/guardian involvement in program planning and treatment services
    • Assists family to locate and appropriately use community resources, agencies, organizations and team members to coordinate services and monitor progress toward treatment goals
    • May be required to work an altered schedule and provide clinical services in evenings and weekends
    • Other duties as assigned

    This position has no supervisory duties.

    REQUIREMENTS:
    Travel is required, maintain car insurance, and driver’s license
    Maintain confidentiality and maintain ethics as dictated by profession
    Skill in oral and written communication
    Willing to be a team member with all staff

    TRAINING & EXPERIENCE:
    Master’s degree in social work, counseling, or human services related field. Must have at least two year’s experience. Must possess or be eligible to obtain a Nebraska license of PLMHP, LMHP, LCSW, LIMHP, LICSW

    SALARY RANGE: $45,000-$55,000 DOE; (opportunities to work in summer for additional income) PLUS Benefits:
    8 paid PTO days per year.
    3 paid training days per year.
    Bereavement Leave.
    Medical, dental, and vision insurance.
    Paid life insurance policy.
    Medical and dependent care flexible spending accounts.
    Aflac.
    Employee Assistance Program.
    3% matching retirement plan after 2 years of employment.
    Flexible schedule.
    Student loan reimbursement for licensed therapists.

    HOURS: follows the school schedule; 40 hours a week during school year; school breaks, holidays and summers off!

    Apply at: https://heartlandcounseling.bamboohr.com/careers

Our Contributors

  • Grant Received
    Grant Received
  • Grant Received
    Grant Received
  • Grant Received
    Grant Received
  • Grant Received
    Grant Received

    Community Support Donation $2500

  • Grant Received
    Grant Received

    Community Support Grant $2500

  • Mass Mutual
    Mass Mutual
  • Tyson
    Tyson

    Grant

  • Union Pacific Railroad Foundation
  • Sioux City Noon Lions Club
    Sioux City Noon Lions Club